Welcome to Golden Key Property Inspections!
At Golden Key Property Inspections, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to enhance our services and ensure a seamless experience for our clients.

1.1. Personal Information

We may collect personal information when you interact with us, including:

• Contact Details: Name, phone number, email address, and mailing address.
• Payment Information: Billing address, payment method details, and transaction history.
• Property Details: Address, property size, and any relevant inspection-related details.
• Communications: Any messages, emails, or calls exchanged with us.
• Feedback & Surveys: Comments, reviews, or responses to customer satisfaction surveys.

1.2. Technical Information

We may collect non-personal, aggregated data such as:

• Log Files: IP addresses, browser type, operating system, and access timestamps.
• Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various business purposes, including but not limited to:

2.1. Service Fulfillment

• Scheduling and conducting inspections.
• Providing inspection reports and follow-ups.

2.2. Communication & Support

• Responding to inquiries and requests.
• Sending important updates and service-related notifications.

2.3. Marketing & Promotions

• Sending promotional offers and newsletters (you may opt out at any time).
• Conducting customer satisfaction surveys.

2.4. Legal Compliance & Security

• Complying with legal and regulatory requirements.
• Preventing fraud, security breaches, or unauthorized activities.

2.5. Analytics & Website Improvement

• Analyzing trends and user behavior to improve our website and services.
• Enhancing user experience through feedback and performance insights.

3. Information Sharing & Disclosure

Your data is never sold or misused. However, we may share it under the following circumstances:

3.1. Trusted Service Providers

We may share information with third-party vendors who assist with:

• Payment processing
• IT support and data storage
• Marketing and analytics

All third-party providers are contractually obligated to protect your information and use it solely for business purposes.

3.2. Legal Requirements

We may disclose information if required to:

• Comply with legal obligations, court orders, or government requests.
• Protect our rights, property, and the safety of our clients.
• Detect, prevent, or address fraud and security issues.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the acquiring entity. We will notify you of any changes to data policies.

4. Data Retention

We retain your personal information only as long as necessary for:

• Service fulfillment.
• Legal compliance.
• Business operations.

Once your data is no longer needed, we securely delete or anonymize it per applicable regulations.

5. Third-Party Websites

Our website may contain links to external websites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, no internet-based service is entirely secure, so we encourage safe online practices.

7. Your Privacy Rights

7.1. Access & Correction

You have the right to review, update, or request the deletion of your personal information. Contact us to exercise these rights.

7.2. Opt-Out

You may opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

7.3. Cookies & Tracking

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services signifies your acceptance of any modifications.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Golden Key Property Inspections
Email: goldenkeypropertyinspections@gmail.com
Phone: (321) 352-0633